When you supply your personal details to this clinic they are stored and processed for 4 reasons (the bits in bold are the relevant terms used in the Data protection Act 2018, which includes the General Data Protection Regulation – ie the law):
We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer), but after this period you can ask us to delete your records if you wish. If you wish us to delete your records, please contact Mrs J. Kandola.
We will never share your data with anyone who does not need access without your written consent.
You have the right to see what personal data of yours we hold, and you can also ask us to correct any factual errors.
Provided the legal minimum period has elapsed, you can also ask us to erase your records.
We want you to be absolutely confident that we are treating your personal data responsibly, and that we are doing everything we can to make sure that the only people who can access that data have a genuine need to do so.
Our website is hosted by Resknow. They provide us with the online platform that allows us to promote our services to you. Your data that you enter into our website (such as email address and name) may be stored through Reknow’s data storage, databases and the general Resknow applications. They store your data on secure servers behind a firewall.
Your personal information will be used for the specific reasons stated below only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Of course, if you feel that we are mishandling your personal data in some way, you have the right to complain.
Complaints need to be sent to what is referred to in the jargon as the “Data Controller”. Here are the details you need for that:
Mrs J. Kandola
Oakfield Health Centre, Windsor Road, Gravesend, Kent
If you are not satisfied with our response, then you have the right to raise the matter with the Information Commissioner’s Office.